Dell OptiPlex 9020, Core i7-4770, 16GB, 512GB SSD, Black
CPU Intel Core i7-4770
RAM 16 GB
Storage 512 GB
GPU Intel HD Graphics 4600
Form Factor sff
OS Windows 10 Pro
52 Overall Score
No current retailer price
Snapshot
Pros & Cons
Pros
- Strong port selection (82nd percentile) 82nd
- Strong social proof (77th percentile) 77th
- Strong reliability (70th percentile) 70th
Cons
- Below average gpu (17th percentile)
- Below average cpu (21st percentile)
- Below average storage (29th percentile)
- Below average ram (32nd percentile)
What owners think
How owner sentiment changed over time
ExclusiveBased on when customers actually wrote their reviews - so you can see whether early praise held up.
Owner sentiment has held steady over time
72/100Our AI sentiment read
- Q1 202682/100
Buyers praise the Optiplex 9020's speed, SSD, and value as a budget gaming or work PC, with a few noting shipping concerns.
- Good performance and speed, especially for video encoding and gaming (with GPU).
- Great value as a budget gaming PC with SSD, RAM, and compatibility.
- Excellent customer service from vendor, helpful with setup issues.
- Shipping was unreliable for one buyer, though product itself was fine.
- Q2 202082/100
Buyers found this a good base for projects, praising customer service and value. Some concerns were raised about shipping packaging and limited internal storage expansion.
- Great value and ready for business or budget gaming use.
- Excellent customer service and quality refurbished merchandise.
- Good base, but needs GPU/PSU upgrades and has limited storage bays.
- Shipping packaging iffy; would consider another reseller.
Based on 19 dated customer reviews, grouped by calendar quarter. Period analysis is in English.
The proof
Performance
Specifications
Full Specifications
Processor
| CPU | Intel Core i7-4770 |
| Cores | 4 |
| Frequency | 3.4 GHz |
| L3 Cache | 8 MB |
Graphics
| GPU | Intel HD Graphics 4600 |
| Type | Integrated |
Memory & Storage
| RAM | 16 GB |
| RAM Generation | DDR3 |
| Storage | 512 GB |
| Storage Type | SSD |
Build
| Form Factor | sff |
| Weight | 6.0 kg / 13.2 lbs |
Connectivity
| USB Ports | 10 |
| DisplayPort | 2 Display Ports |
| Wi-Fi | IEEE 802.11n |
| Bluetooth | Yes |
| Ethernet | Gigabit Ethernet |
System
| OS | Windows 10 Pro |
vs Competition
| Spec | Dell OptiPlex 9020 | HP OmniDesk M02-0234 | Lenovo Yoga AIO F0J20012US | Minisforum DeskMini UM880 Plus | ASUS ROG G700 G700TF-U5F5060 | GMKtec Nucbox K8 Plus |
|---|---|---|---|---|---|---|
| CPU | Intel Core i7-4770 | AMD Ryzen 7 8700G | Intel Core Ultra 7 255H | AMD Ryzen 7 255 | Intel Core Ultra 5 225F | AMD Ryzen 7 8845HS |
| RAM (GB) | 16 | 16 | 16 | 32 | 16 | 32 |
| Storage (GB) | 512 | 1536 | 2048 | 1024 | 1024 | 2048 |
| GPU | Intel HD Graphics 4600 | AMD Radeon 780M | Intel Arc Graphics | AMD Radeon 780M | NVIDIA GeForce RTX 5060 | AMD Radeon 780M |
| Form Factor | sff | mini-tower | aio | mini | mid-tower | mini |
| Psu W | - | 280 | 170 | 120 | 600 | 120 |
| OS | Windows 10 Pro | Windows 11 Home | Windows 11 Home | Windows | Windows 11 Home | Windows 11 Pro |
| Compare | Compare | Compare | Compare | Compare |
| Product | CPU | GPU | RAM | Ports | Storage | User Sentiment | Reliability | Social Proof |
|---|---|---|---|---|---|---|---|---|
| Dell OptiPlex 9020 | 20.8 | 17.4 | 31.6 | 81.9 | 29.4 | 34.5 | 70 | 77.4 |
| HP OmniDesk M02-0234 Compare | 71.9 | 63.2 | 51.5 | 94.7 | 79.8 | 94.9 | 70 | 98.2 |
| Lenovo Yoga AIO F0J20012US Compare | 70.5 | 58.7 | 57.7 | 60.7 | 82.8 | 75.9 | 70 | 98.2 |
| Minisforum DeskMini UM880 Plus Compare | 65.2 | 63.2 | 81.7 | 65.3 | 53.6 | 88.7 | 11.6 | 94.3 |
| ASUS ROG G700 G700TF-U5F5060 Compare | 71.3 | 78.2 | 54.1 | 99 | 53.6 | 88.7 | 37.3 | 99.1 |
| GMKtec Nucbox K8 Plus Compare | 64.6 | 63.2 | 81.7 | 85.6 | 90.1 | 0 | 11.6 | 95.6 |
Price
Value & Pricing
Price History
Usage Scores
- Overall52.3
- AI/LLM15
- Gaming9.3
- Portability49.2
- Creator15.6
- Business59.4
- Developer38.9
- Home Office57.3
- Workstation32.8
A full written review is coming soon. The specs, scores, prices and charts above are always up to date.
Other Configurations28
OptiPlex 9020Intel 4th Generation Core i58GB1280GBBlackCA$254OptiPlex 9020Intel Core i5-457016GB1TBBlack/SilverCA$292OptiPlex 9020Intel Core i5-457016GB2304GBBlack/SilverCA$296OptiPlex 9020Intel Core i7-47708GB1TBBlack/SilverCA$334OptiPlex 9020 SFFIntel Core i7-477016GB128GBBlack/SilverCA$362OptiPlex 9020Intel Core i5-457016GB128GBBlack/SilverCA$845OptiPlex 9020Intel Core i7-47708GB512GBBlack/SilverCA$895OptiPlex 9020Intel Core i7-477016GB256GBBlack/SilverCA$994OptiPlex 9020Intel Core i732GB1TBBlack
Show all 28 configurations
OptiPlex 9020 SFFIntel Core i5 45708GB500GBBlackOptiPlex 9020-SFFIntel Core i7-477016GB512GBBlack/SilverOptiPlex 902064 bit Quad-Core Processor32GB500GBBlackOptiplex 9020 SFFCore i516GB2TBOptiPlex 9020Intel Core i716GB2TBBlack/SilverOptiPlex 90203.40GHz16GB1TBBlackOptiPlex 9020Intel Core i5-457032GB1TBBlack/SilverOptiPlex 9020Intel Core i5-457032GB256GBBlack/SilverOptiPlex 9020 SFFIntel Core i5 457016GB1TBBlackOptiPlex 9020 SFFIntel Core i5 45908GB500GBBlackOptiPlex 9020 SFFIntel 4th Generation Core i58GB128GBBlackOptiplex 9020 SFFIntel Core i7 477032GB1TBBlackOptiPlex 9020Core i732GB1TBOptiPlex 9020Intel Core i7-477032GB1264GBBlackOptiPlex 9020 SFFIntel 4th Generation Core i58GB256GBBlackOptiPlex 9020 SFFIntel 4th Generation Core i516GB512GBBlackOptiPlex 9020 SFFIntel 4th Generation Core i58GB256GBBlackOptiPlex 9020 SFFIntel 4th Generation Core i58GB512GBBlackOptiPlex 9020 SFF3.6 GHz16GB240GBBlack/Silver
