HP , Core i5-1334U, 8GB, 512GB SSD, Natural Silver

Based on when customers actually wrote their reviews - so you can see whether early praise held up.

1. Q3 202645/1003.4★13 reviews

   Buyers in this period praised speed, ease of setup, and build quality, but many faced serious issues: unlit/fading keyboards, missing charger, tight HDMI port, and especially poor shipping, cancellation, and support experiences.

   • 👎Shipping and order cancellation failures: lost packages, delayed builds, inability to cancel, and poor customer service.
   • 👍Performance and usability praised: fast, easy setup, slim, and good keyboard layout.
   • 👎Keyboard flaws: non-backlit and fading letters, causing typing difficulty in low light.
   • 🤔Accessories and ports: missing charging cable, tight HDMI port, and complex keyboard layout causing typos.
2. Q1 202652/1002.8★5 reviews

   Buyers in this period reported a mix of positive experiences with build quality and features, but also serious issues: one received a used unit, another never got their package, and a third had a power cord that falls out easily.

   • 👎Power cord loosens or falls out easily, causing laptop to switch to battery saver mode without user noticing.
   • 👎One buyer received a used laptop with marks, had to pay for replacement, and is still waiting for full refund after months.
   • 👎One order never arrived; buyer did not receive the package.
   • 👍Positive feedback on build quality, battery life, features, and Cyber Week pricing; one buyer purchased two units.

Based on 20 dated customer reviews, grouped by calendar quarter. Period analysis is in English.