Dell OptiPlex 9020 2020, Core i5, 8GB, 256GB SSD + 1TB HDD, Black

★★★★☆ 4.3 (9)
CPU Intel 4th Generation Core i5
RAM 8 GB
Storage 1280 GB
GPU Intel HD Graphics 4600
Form Factor sff
psu w 290
OS Windows 10 Pro
Dell OptiPlex 9020 2020, Core i5, 8GB, 256GB SSD + 1TB HDD, Black desktop
47 Overall Score
Also available in:

Snapshot

Pros & Cons

Pros

  • Strong reliability (70th percentile) 70th

Cons

  • Below average ram (9th percentile)
  • Below average gpu (18th percentile)
  • Below average cpu (21st percentile)

What owners think

How owner sentiment changed over time

Exclusive

Based on when customers actually wrote their reviews - so you can see whether early praise held up.

Owner sentiment has held steady over time
78/100Our AI sentiment readmedium confidence · 14 sources · Oct 2026
1★2★3★4★5★Q2 '24: 5.0★ · 1 reviewQ3 '24: 5.0★ · 1 reviewQ1 '26: 3.9★ · 10 reviews (approx. date)Q4 '26: 5.0★ · 1 review (approx. date)11101Q2 '24Q3 '24Q1 '26Q4 '26
Avg ratingHappy (4-5★)Unhappy (1-2★)Bar height = number of reviewsEstimated date

Based on 13 dated customer reviews, grouped by calendar quarter. Period analysis is in English.

The proof

Performance

Performance Percentiles

CPU 20.9
GPU 17.5
RAM 9.2
Ports 44.5
Storage 47.9
User Sentiment 53.5
Reliability 70
Social Proof 47.2

Specifications

Full Specifications

Processor

CPU Intel 4th Generation Core i5
Cores 4
Frequency 3.4 GHz
L3 Cache 8 MB

Graphics

GPU Intel HD Graphics 4600
Type Integrated

Memory & Storage

RAM 8 GB
RAM Generation DDR3
Storage 1 256 GB
Storage 1 Type SSD
Storage 2 1 TB
Storage 2 Type HDD

Build

Form Factor sff
PSU 290

Connectivity

USB Ports 6
HDMI 0x HDMI
DisplayPort 2
Wi-Fi Wi-Fi 4
Bluetooth Yes
Ethernet Gigabit Ethernet

System

OS Windows 10 Pro

vs Competition

Spec Dell OptiPlex 9020 HP OmniDesk M03-0054 Lenovo ThinkCentre M70q Gen 5 Minisforum DeskMini UM880 Plus ASUS NUC 14 Pro RNUC14RVHU7089CUI MSI Cubi NUC AI 1UMG-015US
CPU Intel 4th Generation Core i5 Intel Core Ultra 7 265 Intel Core i5 14400T AMD Ryzen 7 255 Intel Core Ultra 7 155H Intel Core Ultra 5 125H
RAM (GB) 8 16 16 32 32 16
Storage (GB) 1280 1024 512 1024 3072 1024
GPU Intel HD Graphics 4600 Intel Graphics Intel UHD Graphics 730 AMD Radeon 780M Intel Arc Graphics Intel Arc Graphics
Form Factor sff mid-tower mini mini mini mini
Psu W 290 280 90 120 120 120
OS Windows 10 Pro Windows 11 Home Windows 11 Pro Windows Windows 11 Pro Windows 11 Home
Compare Compare Compare Compare Compare
Product CPUGPURAMPortsStorageUser SentimentReliabilitySocial Proof
Dell OptiPlex 9020 20.917.59.244.547.953.57047.2
HP OmniDesk M03-0054 Compare 88.458.754.194.753.675.87099.1
Lenovo ThinkCentre M70q Gen 5 Compare 52.735.649.884.240.994.97095.6
Minisforum DeskMini UM880 Plus Compare 65.263.181.865.353.688.711.694.3
ASUS NUC 14 Pro RNUC14RVHU7089CUI Compare 58.458.781.877.695.626.837.383.9
MSI Cubi NUC AI 1UMG-015US Compare 51.658.751.489.56975.837.375

Price

Value & Pricing

From CA$350 1 offer across 1 retailer

Price History

CA$0 CA$500 CA$1,000 CA$1,500 May 1May 28Jun 29Oct 3 CA$259

Usage Scores

Overall (47.1)AI/LLM (11.4)Gaming (6.6)Portability (48)Creator (12.1)Business (56.4)Developer (30)Home Office (50.4)Workstation (24.8)
  • Overall47.1
  • AI/LLM11.4
  • Gaming6.6
  • Portability48
  • Creator12.1
  • Business56.4
  • Developer30
  • Home Office50.4
  • Workstation24.8

A full written review is coming soon. The specs, scores, prices and charts above are always up to date.

Other Configurations28

Show all 28 configurations

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